Every engagement we delivery is executed using the foundation of our process framework that enables us to get a holistic view of the customer and his requirements. Backed with organisational level processes, this framework help our project teams to implement best practices gained from the learning’s of past projects, artefacts and knowledge repositories.

At ePrama, our core focus being the customer, we have designed this framework keeping in mind the customer’s requirement, delivery management and process assurance that results in delivering an end-to-end solution. This ensures that all the 3 entities viz., customer, people and process are aligned with a common business goal of the requirement. Tools for automating key processes are implemented for projects which require faster turn-around time. Several policies, techniques, guidelines, tools, training materials, format and templates are part of this framework.