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Engagement
methods are key to strategic partner relationships with our
customers and our models are defined keeping in mind the long
term partnership approach. Our customer acquisition strategy
defines 4 elements namely Resource Partner, Capacity Partner,
Capability Partner and Strategic & Solutions Partner which
determine our engagement methods.
We engage with our customers using these methods:
Time and Material
Best suited for project requirements which evolve
during the life cycle of the project or for specialised skill
requirements for a period of time. This model can be adopted
for onsite as well as offshore needs.
Fixed Price
For project specifications which have well defined
deliverables and schedules, this model comes close to a ‘perfect-fit’
that ensures limit on time and cost exposure. It also helps
the customers to keep track of the progress of the project
and ensure scheduled delivery.
Onsite
This is the preferred option for engagements where
user interactions are key to the success of the project and
requirement changes occur regularly. For large scale projects
which require local presence, this option helps to address
resource and skill constraints.
Offshore
This option is focussed towards cost saving and long
term outsourcing strategy and identifying a partner who has
the ability, capacity, capability and strength to cater to
dynamic business environments. This is the most preferred
option to reduce TCO and increase ROI. |